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Windham & Windsor Housing Trust

The application process is shifting in order to be more efficient and fill apartments faster. The full transition will take time to complete as we will not be eliminating the waitlists associated with each building but there is an important step to take as an active applicant. Read below for basic information, to find more detailed information and why this is important, visit our website: www.homemattershere.org/wwht-application-process-beginning-to-transition-to-more-efficient-new-sy...

Overview: Windham & Windsor Housing Trust is transitioning to a more efficient application process designed to reduce wait times, and expedite the leasing process for open apartments.

The new system of applying for apartments within WWHT’s affordable housing portfolio is beginning the process of moving away from a traditional Legacy Waitlist – a lengthy and cumbersome mail-based application process – to a new Notification system that is entirely email-based. The active names on the waitlist will be cycled through before the full to the new system is complete.

Beginning November 15th, applicants will go to WWHT’s website, homemattershere.org, and fill out a very brief form with their name, household size and email address. Once the existing waitlist has been exhausted, applicants will automatically receive notifications via email when apartments become available, and should be ready to submit their completed application if the unit matches their preferences. Applications will be processed on a first-come, first-served basis.

Applicants who are already on the legacy waitlist were mailed a postcard directly about the change, and must respond to confirm their status and current contact information in order to maintain priority standing on the waitlist. Existing applicants have until November 12th to respond; if no response is received, the applicant will be removed from the legacy waitlist to create an active and efficient list. Leasing agents will continue to cycle through the confirmed list of existing applicants before implementing the new system. Existing applicants who wish to remain on the legacy waitlist should contact Leasing at (802) 246-2124, or mgero@homemattershere.org.

We have designed a transition that allows folks who are already on the current waiting list to maintain their priority status if they choose. To launch this transition, we’ve sent out a postcard asking folks to let us know if they want to stay on the list. If folks do not respond, they will be removed from the list. On the same day we sent the postcard, we hosted the meeting with case managers so they were informed on the transition and what steps their clients can take now.

Note: This change does not apply to Permanent Supportive Housing Sites

More information here: www.homemattershere.org/wwht-application-process-beginning-to-transition-to-more-efficient-new-sy... ... Read MoreRead Less

Windham & Windsor Housing Trust

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